Terms of Service

Second Look
Effective Date: January 1, 2026

1. Acceptance of Terms

This website (“Site”) is owned and operated by Second Look (“Company,” “we,” “us,” or “our”).

By accessing or using this Site or any services provided by Second Look, you agree to be bound by:

These Terms of Service

Our Privacy Policy

Any additional terms applicable to specific services

If you do not agree with these Terms, you should discontinue use of the Site and our services.

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

SMS Messaging Terms & Compliance

2. Program Description

Second Look provides SMS communications related to:

Appointment confirmations

Appointment reminders

Follow-up communications

Rescheduling updates

Customer service messages

Service-related notifications

SMS messages are sent only to individuals who have explicitly opted in through:

Our website (www.secondlookco.com)

Scheduling forms

Service inquiry forms

Dedicated SMS consent checkboxes

Message frequency varies based on your interaction with our services.

3. Consent & Opt-In

By providing your mobile phone number and checking the SMS consent box, you:

Authorize Second Look to send text messages

Confirm you are the account holder or have authorization from the account holder

Acknowledge that consent is not required as a condition of purchase

We maintain timestamped opt-in records in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

4. Cancellation Instructions

You may cancel the SMS service at any time by replying:

STOP

After you send “STOP”:

You will receive confirmation of your unsubscribe status

You will no longer receive SMS messages from us

You may opt back in at any time through our website or forms

Opt-out requests are processed promptly.

5. Support Information

For assistance, reply:

HELP

Or contact us directly:

Email: [email protected]
Phone: 619-301-6064

Support is available during normal business hours.

6. Message & Data Rates

Message and data rates may apply for messages sent to and from Second Look. Message frequency varies depending on service usage.

For questions regarding your messaging or data plan, contact your wireless provider.

7. Carrier Liability

Wireless carriers are not liable for delayed, undelivered, or misdirected messages.

8. Supported Carriers

Our SMS program is compatible with major U.S. wireless carriers including:

AT&T

Verizon

T-Mobile

Sprint

Most regional carriers

Carrier participation may vary.

9. Age Restriction

You must be at least 18 years of age to participate in our SMS messaging program.

10. Compliance with Laws

Second Look complies with:

The Telephone Consumer Protection Act (TCPA)

CTIA Messaging Principles

Applicable federal and state communications laws

We do not send SMS messages without documented consent.

General Website Terms

11. Intellectual Property Rights

Limited License to You

All content on this Site, including text, graphics, logos, design elements, downloads, and service materials, is the property of Second Look and is protected by intellectual property laws.

The Site is provided for personal, non-commercial use only.

You may not:

Modify

Copy

Reproduce

Republish

Upload

Post

Transmit

Translate

Sell

Create derivative works

Distribute content

Without express written permission from Second Look.

You may download or print one copy of individual pages for personal, non-commercial use, provided all proprietary notices remain intact.

Your License to Us

If you submit or post any materials to us (including testimonials, comments, social media content, photos, or videos), you represent that you own or have permission to use such content.

You grant Second Look a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, distribute, and display such materials for business and promotional purposes.

12. Disclaimers

We may provide links to third-party websites. Such links do not constitute endorsement or sponsorship.

All information, products, and services on this Site are provided “as is” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including:

Merchantability

Fitness for a particular purpose

Non-infringement

You agree to indemnify and hold harmless Second Look and its officers, directors, agents, and employees from any claims or liabilities arising from your use of the Site or breach of these Terms.

13. Online Commerce

Certain areas of the Site may allow purchases of services or third-party offerings.

Second Look is not responsible for:

The quality

Accuracy

Reliability

Timeliness

Of third-party products or services.

Any dealings with third-party vendors are solely between you and the third party.

14. Registration & Account Security

If you create an account on our Site, you agree to:

Provide accurate and complete information

Maintain the confidentiality of your login credentials

Be responsible for all activity under your account

If you suspect unauthorized access, contact us immediately at [email protected].

We are not liable for losses resulting from failure to safeguard your account credentials.

15. Termination

We reserve the right to suspend or terminate your access to the Site without notice if:

You violate these Terms

You engage in unlawful or inappropriate conduct

Upon termination, you must cease use of the Site and any materials obtained from it.

16. Governing Law

These Terms of Service are governed by the laws of the State of California.

Any disputes arising from these Terms shall be resolved through binding arbitration within California, unless otherwise required by law.

17. Changes to These Terms

We may update these Terms of Service at any time.

The most current version will always be posted at:
www.secondlookco.com

Continued use of our services constitutes acceptance of any modifications.

18. Contact Information

If you have questions regarding these Terms of Service, contact:

Second Look
Phone: 619-301-6064
Email: [email protected]
Website: www.secondlookco.com

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.